A new patient presents with the belief that they require a crown. After examination, you find no treatment is necessary. What is your next step?

Informing the patient of your findings and recommendations for routine prophylaxis is the correct approach in this scenario. It is essential to maintain honesty and transparency in the dentist-patient relationship, especially when the patient arrives with a preconception that they require a crown. After conducting a thorough examination and determining that no crown is necessary, it is your professional duty to communicate this clearly to the patient.

This conversation fosters trust and shows the patient that you prioritize their oral health, rather than simply catering to their expectations or demands. By discussing your findings, you can explain why a crown is not needed, potentially providing insight into their oral health status, preventive care options, and the value of routine hygiene visits. This can enhance the patient's understanding of their dental health and encourage them to engage in a proactive approach toward their dental care.

In contrast, performing unnecessary treatments merely to satisfy the patient undermines the integrity of your practice and could contribute to ethical violations. Referring the patient to another dentist immediately does not address the situation appropriately or provide the patient with the clarity they need. Moreover, ignoring the previous dentist's recommendation could leave the patient feeling confused or misinformed about their dental needs, diminishing the quality of care you provide. Engaging the patient with empathy and