If a patient requests to have a previous date placed on an insurance claim form, what is your obligation?

When a patient requests that a previous date be placed on an insurance claim form, the obligation is to explain that this action constitutes fraud and should not be performed. Insurance claims are designed to reflect accurate information regarding the dates of service to ensure proper reimbursement and compliance with legal and ethical standards. Submitting a claim with a false date can lead to significant consequences, including penalties for both the provider and the patient, and can undermine trust in the healthcare system. It is essential for dental professionals to uphold integrity and honesty in all transactions, reinforcing the importance of ethical practices within the field.

Addressing the situation openly with the patient can also provide an opportunity to educate them about the implications of such actions, potentially redirecting their request towards a more appropriate course of action.