In the case of a dissatisfied patient who has not received care, what is the legal obligation of the treating dentist?

In the case of a dissatisfied patient who has not received care, the legal obligation of the treating dentist includes the responsibility to establish communication with the patient to address their concerns. By contacting the patient to discuss their dissatisfaction, the dentist demonstrates professionalism and a willingness to listen and engage in dialogue. This is not only a good practice in terms of patient relations but also aligns with the ethical and legal expectations of providing care.

Establishing communication allows the dentist to clarify any misunderstandings, offer explanations regarding the patient's care, and potentially resolve issues that could lead to complaints or legal action. This proactive approach can help maintain trust and improve the patient’s overall experience. It also emphasizes the importance of the dentist's role in fostering a positive relationship with patients, ensuring their concerns are acknowledged, and reinforcing their commitment to patient care.

While documenting the patient's concerns is also important, it does not fulfill the obligation to actively engage with the patient. Providing care until the patient is satisfied may not be feasible or reasonable, especially if the dissatisfaction stems from a situation where care was not rendered due to a valid reason. Avoiding confrontation and leaving the patient alone would not address their concerns and could lead to further dissatisfaction, complaints, or legal issues. Therefore, actively reaching out to the