What must you inform a new patient who requests a cleaning without an exam or x-rays?

Informing a new patient that an examination is required to diagnose and perform treatment is essential for several reasons. In the context of dental practice, it is critical to assess the patient's overall oral health before proceeding with any treatment, including a cleaning. An examination allows the dentist to identify any potential issues such as cavities, gum disease, or other underlying conditions that may not be visible or detectable without professional evaluation.

This protocol is not only best practice but also aligns with California dental laws, which mandate that a proper assessment must occur prior to treatment procedures. Skipping the examination can lead to missed diagnoses and potentially harm the patient, as certain conditions may require immediate attention. Additionally, x-rays may be necessary to gain a comprehensive understanding of the patient's dental health, especially in understanding issues that exist below the gum line or in difficult-to-see areas.

By emphasizing the need for an examination before performing a cleaning, the dental professional ensures the safety and well-being of the patient, adheres to professional and ethical standards, and mitigates the risk of liability issues related to providing treatment without adequate diagnosis.